4 Security Mistakes Every Retail Store Owner Should Avoid

Retail theft is a serious threat, as more than $48 billion is stolen from business owners every year. What is even more alarming is that this high figure makes up theft not only at the hands of outside shoplifters but also at the hands of trusted employees.

Some level of risk for theft is unavoidable when running a retail business, but some business owners unnecessarily place themselves in a vulnerable position. Learn what security mistakes to avoid to protect your business.

1. Poor Store Layout

The layout of your store directly reflects your ability to defend it efficiently. Avoid the creation of any areas with low or no visibility. For example, in a clothing store, you would need to space the display racks and tables in a way that doesn’t inadvertently create hiding spaces for someone to slip a garment under their clothing.

An employee who is on one side of the store should be able to look around the store with a clear enough view to see what every customer is doing. The cashiers should also be placed in a central location, such as the middle of the store, to give these employees a clear view of the store and the front door.

2. Lackluster Inventory Control

A shoplifter typically steals from the showroom floor, whereas an employee may steal from the backroom. A business that doesn't have reasonable inventory control measures in place is making it easier for employees to steal and hurt the company’s bottom line. Begin your efforts by making sure all of your inventory is protected.

Employees should not be able to access inventory closets and other areas unless they have a valid reason or authorization. One way to ensure the protection of your inventory is by installing a keypad system on the door where the inventory is stored.

Make sure all shipments are documented and entered into a management software program. Inventory tracking makes it easier to identify theft, which allows you to curtail this concern faster.

3. Forgoing Employee Screening

It is vital that you screen all your employees. The most frightening thing about criminals is that they rarely portray themselves as bad people. Instead, they dress the part, talk the part and create an image that makes them appear trustworthy. Don't be influenced by image — you must get a better sense of who the person really is.

The reality is that crime does not have a look. Rely on a screening program that includes a background check to highlight any prior arrests or convictions locally and nationally. The screening should also include drug testing. With this information, you can determine which candidates are most qualified and align with your needs and which don't.

4. Making Security an Afterthought

Security should not be an afterthought for your company. Security is an investment that you must make for your company. First, invest in a high-quality IP security camera system. An IP system allows you to monitor floor activity while on and offsite.

Have a professional install the cameras for you to ensure that you have ample coverage of the floor, in your employee spaces, and the exterior of your business. Second, make an investment in on-site security.

On-site security guards are skilled professionals who have a dominant appearance, which is sometimes enough to deter a criminal altogether. Additionally, in the event of an incident, you will have a trained professional on site that can handle the matter for you.

As a business owner, you play the most critical role in your security. Apply these tips and partner with a professional to ensure you are doing your part. At Intellex Security we are here to help you safeguard your retail location. Contact us to learn how we can help you.